CLAIMS MANAGEMENT

OUR CLAIMS SERVICE

We understand that every business has different requirements and faces different challenges. Our claims service can therefore be tailored specifically to your business’s requirements, no matter how niche they are.

Our claims team combine over 100 years of experience in all classes of insurance and have outstanding relationships with our insurance partners. This means if you do have to make a claim, we are quick to act and settle your claim.

We provide:

• A triage facility to evaluate and discuss claims prior to submission
• Full technical assistance with complex claims
• Full claims support with dedicated claims handlers for both motor and non-motor claims
• A solution which allows you to focus on running your business, significantly reducing the amount of time you spend on the claims process

THE SPECIALIST RISK CLAIMS APP

As the world becomes increasingly digital, we as a business are working hard to become equally digitally enabled to help our people deliver an outstanding service to our clients using market-leading technology.

An example of this is the Specialist Risk Claims App. Reporting your motor, liability or property claims has never been easier! Using our claims app allows you and your employees to report claims quickly and comprehensively and significantly improves the quality of the information we receive. This in turn allows us to receive your claim quicker and therefore enables us to settle it more efficiently.

Our claims app streamlines the claim reporting and settling process, with users seeing the time between the accident occurring and it being recorded cut by over 90%.