Claims

It can be extremely complex to manage insurance claims, therefore it is vital to work with an insurance broker who values their claims team. At Specialist Risk, we empower our people to work quickly and thoroughly to settle your claims efficiently, meaning you can carry on with the day to day management of your business without a worry.

We take an all-encompassing approach; our claims team will work with your Account Executive to propose a proactive claims review process to identify trends. We then work closely with you and provide ongoing risk management advice to protect your business and help you reduce the chance of making a claim.

Exceptional customer service, complemented by relentless attention to detail is paramount to us, ensuring our clients receive the best support in the market.

WHY USE US AS YOUR CLAIMS MANAGEMENT PARTNER?

Our people are available 24/7 during the event of a claim

We combine over 100 years of experience

We can tailor our approach to claims handling, depending on the requirements of your business

Users of our claims app have seen the time between the incident occurring and it being recorded cut by over 90%

OUR CLAIMS SERVICE

We understand that every business has different requirements and faces different challenges. Our claims service can therefore be tailored specifically to your business’s requirements, no matter how niche they are.

Our claims team combine over 100 years of experience in all classes of insurance and have outstanding relationships with our insurance partners. This means if you do have to make a claim, we are quick to act and settle your claim.

We provide:

  • A triage facility to evaluate and discuss claims prior to submission
  • Full technical assistance with complex claims
  • Full claims support with dedicated claims handlers for both motor and non-motor claims
  • A solution which allows you to focus on running your business, significantly reducing the amount of time you spend on the claims process

THE SPECIALIST RISK CLAIMS APP

As the world becomes increasingly digital, we as a business are working hard to become equally digitally enabled to help our people deliver an outstanding service to our clients using market-leading technology.

An example of this is the Specialist Risk Claims App. Reporting your motor, liability or property claims has never been easier! Using our claims app allows you and your employees to report claims quickly and comprehensively and significantly improves the quality of the information we receive. This in turn allows us to receive your claim quicker and therefore enables us to settle it more efficiently.

Our claims app streamlines the claim reporting and settling process, with users seeing the time between the accident occurring and it being recorded cut by over 90%.

100 +

YEARS OF COMBINED EXPERIENCE

£ 5 .5M

LARGEST CLAIM SETTLED

30 YEARS

LONGEST STANDING CLIENT RELATIONSHIP

6 ,624

CLAIMS HANDLED IN 2018-2019

HOW TO MAKE A CLAIM

At Specialist Risk, we offer a range of options to enable you to make a claim. Our service is tailored to your individual requirements, so please select the option that works best for you.

BY PHONE

Please call our claims team on
020 7977 4800

BY EMAIL

USING OUR CLAIMS APP

Download the Specialist Risk Claims app for free on the App Store or Google Play

FILL IN A CLAIMS FORM

Click the ‘Make a claim’ button at the end of this section to submit a claim form

OUT OF HOURS

Need to make a claim outside of our usual 9am-5pm office hours? No problem, our claims team are available 24/7, please call: 07568 315653

CONTACT THE TEAM DIRECTLY

If you have an existing relationship with members of our claims team, you can contact them directly by email or phone, or call our main office number and ask reception to put you through

GET IN TOUCH TO FIND OUT MORE ABOUT OUR CLAIMS PROPOSITION

Talk to our team

020 7977 4800

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call back

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FAQS

Where is Specialist Risk Insurance Solutions located?

Our head office is in the City of London, the address is:

One America Square, 17 Crosswall, London, EC3N 2LB. We also have offices in Croydon and Ampthill, Bedfordshire however we are currently working remotely due to COVID-19.

Does my trade fit within Specialist Risk’s appetite?

We work with all types of trades across a multitude of industry sectors. Please call us to discuss your specific needs and our expert team will be happy to assist.

Specialist Risk Insurance Solutions
now operates the following: